Our Infrastructure

Our data center facility features the highest standard of disaster recovery and secure network environments that offer our customers the reliable protection that their sensitive data deserves. With unrivaled expertise and more than ten years of experience in the IT industry, we are committed to professional around-the-clock support: a highly skilled team of expert engineers and security personnel is at your service 24/7/365.

Raya Facility

Purpose-Built Locations

• 6th of October – 26th July St., Touristic zone (Headquarters)

• New Maadi – El Laselky St., Contact Center Park

• New Cairo – Plot# 133, Banking Sector, New Cairo

Facility Construction and Maintenance

• Tier-III Data Center Facility with future proofing and expansion capabilities 

• Concrete exterior and interior walls with up to 3-hour fire resistance

• Building Management System and SLA Service Maintenance Contracts

Corporate Certifications

• ISO/IEC 27001:2005, ISO20000, and ISO9001

• BS OHSAS 18001: Occupational Health and Safety Management

• Leadership in Energy and Environmental Design (LEED)

24/7 Certified Teams

• Network Operations Center (NOC) teams

• Security, professional services, and maintenance teams

Power Infrastructure

• 2 medium voltage resources from separate sub-stations

• 2N+1 redundant transformers and 2N redundant emergency diesel
generators

• 2N hot-standby UPS with A/B configuration at rack level

• Grounding and Bonding: earthing and lightning protection system

• Ready access to power from diverse sources (multiple grids)

Connectivity Infrastructure

• ISP/Carrier Neutral with redundant fiber optic connections from different
exchanges

• Diverse fiber routes on separate pathways

• Wireless connectivity (Pre-WiMAX, Microwave)

Security Systems

• Multi-Layer Access Control Systems and Digital Surveillance Systems

• Water leakage detection, fire alarm, and firefighting systems (FM 200)

• Emergency lighting and exit signage systems

• Security policies and procedures for site access

Environmental Control

• N+1 Redundant Cooling System

• High Heat Absorption Capacity and Air Quality Control

• Support for High-Density IT Equipment

• Raised Flooring (60 cm) – catering for uniform air distribution as per hot and cold aisle cooling system